We had a regular service scheduled. We had been noticing a water problem. Scott was a great help in diagnosing the issue and advising us on how to keep it from reoccurring. Thank you!
The serviceman that worked on our UV Light, did a fantastic job. Very knowledgeable and went out of the way to do his job.
THANK YOU FOR YOUR HELP!
I didn't realize how many different salt choices there are. I called them and they were able to answer all my questions.
Daniel truly helped us out this evening. He coached me over the phone on a 220 hookup involving your injection system. Excellent advice from a true craftsman. Thanks again Dan.
I just wanted to thank you for the service that was provided this morning on my water softener. The technician seemed very knowledgeable in what he was doing and had no problem answering the questions I asked. Very professional, polite and cleaned up after he was done servicing my unit. Actually, he didn't make a mess, but he was concerned just the same.
Hope all of you have a great weekend!
Mark at Nicmar is extremely kind and helpful. He went out of his way to help me solve my water softener problem. If you live in south central PA, you should contact Nicmar for service/installation of water softener systems.
I can't thank you enough for the time you just spent with me on the phone explaining the aspects of the water system presently installed in a new old house I just purchased. Your explanation was crystal clear and your suggestions made good sense. You give new meaning to customer service; kind, friendly, patient. Wish you were in my town.
THANK YOU NIC MAR FOR TAKING CARE OF US FOR OVER 10 YEARS YOUR THE BEST.
We truly enjoy our water system and Get many compliments on the taste of our water. Keep up the good work! I will be in contact after the holidays to schedule a filter change and maintenance. Thanks again!
I'm a college student and had to do a project that involved measuring my household water usage. My mom called NICMAR to see if they could somehow give us our water usage metrics. She called me up immediately after saying calling NICMAR was the best customer service she had ever experienced, with how nice they were and how they walked her through the steps to check our water use right on our water softener. Over the last 20 years, our water softener has produced over 2 million gallons of water or us and it still works good as new. Thank you NICMAR for having a great product and for having great, friendly, helpful customer service.
We are new to Pennsylvania and the "soft water" experience and we contacted Nicmar to order salt and a new ultraviolet bulb for our system. Barry Lee, the serviceman, was on time, prepared, and very knowledgeable. He not only installed the new bulb and added the salt to our system he also took the time to explain everything he was doing and how our water softener system worked. Being new to water softening Barry explained to us what to expect and helped us to understand the need for the water softener and why the water felt different from how our well water in Maryland felt. He checked the softness of our water and also checked the Ph, we now feel very comfortable with our water and understand much better what we are dealing with. This is, by far, the BEST service call experience we have ever had in over 30 years of home ownership. Barry Lee impressed us with his friendliness, positive attitude, and knowledge which is a great reflection on Nicmar who will be our ONLY water softener company!